- 1501 S K Center St. McAllen, TX 78503
- (956) 661-4100
- Everyday 24 Hours
0 +
Med-Care EMS
Saving Lives in the Rio Grande Valley
Med-Care EMS has provided immediate ground and flight service transport for emergency medical care patients for over 25 years. We pride ourselves on the ability to provide top-notch mobile intensive care and critical care transport for the RGV.
About Med-Care EMS Services
Always Ready to Provide Emergency Medical Care
As the largest emergency medical company in South Texas, we have been meeting critical care patient needs for over 25 years in Edinburg, Mission, Hidalgo, La Joya, San Juan, Alamo, and Donna, as well as in rural areas.
Our Mission
Commitment to excellence in patient care, providing the best pre-hospital care for the cities of the Rio Grande Valley.
- State & National EMS Certifications
- Computer-Aided Dispatch (CAD)
- Whole Blood Transport
- Ground & Air Emergency Transport
- En-Route Telemedicine
- State-of-the-Art Technology
“I am very proud that Med-Care keeps providing state-of-the-art technology because I am a citizen of the Rio Grande Valley, and I feel very safe that Med-Care has all this technology to help.”
E Alvarez
EMT-P, Supervisor
We're Here to Save Lives
EMS Training & Professional Development
Med-Care is always searching for ways to grow and succeed. All of our EMS responders are certified at the State and National level and receive continual in-house professional development education. We also train future EMTs for the field to be able to provide top quality care for the RGV.
Med-Care continues to have EMS hiring opportunities so that we can serve more patients in need across South Texas.
How Does Emergency Medical Dispatch Work?
Med-Care EMS Dispatch
Med-Care dispatchers are licensed through the National Academy of Emergency Medical Dispatch. We use a state-of-the-art computer-aided dispatch system, or CAD, which allows us to easily relay the information from a call directly to responders and also track them by GPS for more efficient service.
Our dispatchers are qualified to provide first-responder instructions, which means that the caller can act as the first first responder on the scene. We can instruct the caller how to do CPR, how to deliver a baby, how to administer epinephrine for an allergic reaction, how to dislodge an airway for a choking victim, and even how to apply an AED to restart a stopped heart.
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Dial 911
If your call comes to our call center, expect that our dispatchers will do everything they can to assist you using computer-aided dispatch with evidence-based protocols to provide better, faster, smarter service.
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Answer the Dispatcher's Questions
The dispatcher will have questions for you about the nature of your call, who is injured, how and when the incident took place, and more. Please try to remain calm. We're here to help!
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Provide Important Details
Give the address of the injury, your phone number, notable landmarks, gate codes, etc. that will help responders find you as fast as possible.
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Follow Dispatcher Instructions
You can help play a crucial role in the emergency medical assistance process. Our dispatcher will talk you through how you can help while you wait for responders.
Licensed by
National Academy of Emergency Medical Dispatch
What Makes Med-Care EMS Different
Med-Care EMS is a brother- and sisterhood committed to saving lives and helping patients in the Rio Grande Valley. Our responders and management find great satisfaction in being able to meet the needs and make a difference for the people of the Rio Grande Valley.
Testimonials
What the RGV Says
Bertha
I needed to transport my mom to hospital so I called them. The young man and his partner were so nice and patient. My mom was very nauseous when they sat her down and they were very patient and waited til she finished vomiting. They made her smile even though she was feeling very bad and in pain. I would highly recommend them to anyone and would call them again if I need their services.
Neli Morales
A. Mendoza and J. Carrizales unit 38. They took wonderful care of mom when she had to transported to the ER. They kept her calm and made she was kept warm when mom told them she was cold. I don't have enough space to compliment these two awesome medics. Thank you so so much Mendoza and Carrizales. God bless you
Kat Cavazos
Great admin and staff! Quick response and always improving and updating.
Contact Us
Get In Touch
We serve cities all over the Rio Grande Valley. Get in touch with us to see how we can help you help your city through training and work opportunities.
Social Media :
(956) 661-4100
Non-Emergency Calls
hr@medcare-ems.com
Get in Touch
Medcare EMS is an emergency medical company offering 24-7 care
by providing a public health service and committed to the communities we serve.
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